Fortuno.hr

complete hotel system made by hoteliers

A complete system for
Hotel operations Guest experiences Organization of work Employee education |

Digitization of hotel operations through the provision of high-quality IT solutions based on the real needs of hotel business and guest requirements

MAIC brings together

over 90% of all hotel operating processes

Replaces 3-5 systems per accomodation

A system developed with the aim of turning the well-known scattered daily hotel operations into clear, responsible and automated communication.

Connection of operations and guest requests

A virtual concierge that is connected to the employee application so that every request is actually a task for the responsible employee or department

Increase in revenue per room up to 30%

Increase profits and enable guests to schedule various services, such as SPA treatments, table reservations, room services, even on your website

MAIC improves the performance of your PMS

What makes MAIC special

Where does MAIC bring the greatest competitive advantage?

Sale of additional services
0 %
Guest and employee experience and communication
0 %
Operations and daily tasks
0 %
Availability of information
0 %
Planning and budgeting
0 %
Flexibility and agility in business
0 %

Why choose MAIC?

Services available through MAIC

We combine the guest's requirements and operational challenges into one whole circle, creating a closed hotel eco-system that provides insight into the current business situation

Budgeting and planning

With the data available through MAIC, budgeting, and planning become less demanding and, most importantly, faster, more concise, and more informed

Budgeting and planning

With the data available through MAIC, budgeting, and planning become less demanding and, most importantly, faster, more concise, and more informed

Introduction of new employees

With the possibility of AI translation of tasks and conversations, employees have access to a knowledge base and a book of standards on their language

Introduction of new employees

With the possibility of AI translation of tasks and conversations, employees have access to a knowledge base and a book of standards on their language

Hotel AZ and book of standards

A complete guide through the accommodation facility for guests and a book of work standards and procedures for a better quality of work for workers 

Hotel AZ and book of standards

A complete guide through the accommodation facility for guests and a book of work standards and procedures for a better quality of work for workers 

Scheduling and automation of tasks

Complete schedules and auto-recurring tasks for long-term management

Scheduling and automation of tasks

Complete schedules and auto-recurring tasks for long-term management

Household

Each room has specific requirements and checklists with cleaning times for better administration

Household

Each room has specific requirements and checklists with cleaning times for better administration

Repairs and maintenance

Monitoring repairs according to guest requests and preventive maintenance with predetermined periodic tasks

Repairs and maintenance

Monitoring repairs according to guest requests and preventive maintenance with predetermined periodic tasks

SPA management

Reservation of SPA services through the guest application, management of reservations, employees and schedules 

SPA management

Reservation of SPA services through the guest application, management of reservations, employees and schedules 

Management of restaurants and bars

High-quality order processing and table reservation management with various payment and usage options

Management of restaurants and bars

High-quality order processing and table reservation management with various payment and usage options

What does MAIC contain?

A structured solution for the entire hospitality business

Information with a call to action

Guest application without download and registration

In order for the system to have value for employees and managers, it is essential to resolve the problems and challenges that guests encounter during their stay

Making more informed decisions

Administration and management system

Complete insight into hotel operations through advanced statistics and reports with a complete record of requests and messages, both internally and with guests

Responsible solving of tasks and processes

Operational communication application for employees

The application allows employees easier internal communication, faster task solving and quicker information about upcoming events and important tasks

Find out the needs and opportunities of the market

Learn the knowledge behind MAIC in just 7 minutes

Whether you want to use them individually or together, each digital solution provides you with simple steps towards operational excellence and profitability, creating a positive customer experience and a competitive advantage.

Our cooperation

Examples of successful hotel digitization

Call us up!

Contact us

We are available for all your inquiries and ideas. Contact us to get more information and schedule a meeting. 

Email

info@fortuno.hr

Office number

+385 91 606 1272

Office address

D.Ž. Karle 27a, Vinkovci 32100, Croatia

Arrange a meeting

Let's start the project!


Additional services

Our team of experts provides a variety of IT services that include support, maintenance, software development and more. Our goal is to ensure that your IT infrastructure runs smoothly and efficiently, allowing you to focus on growing your business.

Mobile and Web applications

The development of mobile and web apps includes design creation, backend, and frontend programming, with maintenance and upgrades 

Web pages

Creation of websites through WordPress, creation of UI/UX design, maintenance, hosting, e-mail boxes - complete digital support

Integration with other systems

Integrations with other systems allow different technological components to collaborate and exchange data for better functionality and efficiency

IoT production

The creation of IoT products includes the creation of devices connected to the Internet in order to collect and exchange data to improve functionality and services

Data protection

Data, server and computer protection includes security measures to prevent unauthorized access and data loss

Equipment acquisition and networking

Procurement of equipment and networking are key steps for the establishment and maintenance of IT infrastructure. Procurement includes the purchase of equipment, and networking includes the connection of devices for data exchange

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