All of you who read this blog are residents of a city or municipality. And as such, you must have experienced one of the above: a sudden power or water outage for which you were not notified in time. Improper disposal of waste in nature, and you don't know who to report this problem to. You have questions for your community, but you don't know who to turn to.

We have encountered these problems countless times ourselves and have become frustrated. But we have decided to do something about it! We are writing this blog to introduce you to MyPlaceInfo, a platform for direct communication between the city or municipality and the population which will be for everyone simplify life – both residents and local government.

We know what you're probably thinking: something like this is impossible. Well, our application has already proven itself in several local government units, so let us dissuade you!

Community trust in the administration

Let's start with an unpleasant, but very true fact: citizens have very little trust in the administration. Whether it refers to the one in the government or the one that runs their local government unit. We won't go into the reasons why this is so, but it is clear that those who want to achieve something must first gain the trust of their (potential) voters.

Trust itself implies transparency and a job well done.

And is there a better way to achieve such emotions than platform which allows citizens to express clearly, to say what bothers them in the functioning of the administration unit and to ultimately testify to the resolution of the problem?

MyPlaceInfo offers individuals, users of the platform, all important information within the city or local self-government unit, contacts of authorities for certain bodies with whom they can communicate, and much more.

Get to know the foundation of the communities of the future!

Better community connectivity

When we say "connectedness", we mainly mean two-way communication and notification of important events.

We already mentioned in the introduction how irritating a sudden power or water outage can be. Of course, we won't tell you how to stop outages because they are necessary for regular maintenance and repairs. We will mention here that if residents are informed about them in time, they won't be a problem because they will be able to prepare for them in time. In other words, there won't be a water outage while you're cooking lunch. This is how the authorities communicate with citizens, and they will appreciate it – primarily because they know how things are without this form of communication!

In addition, the MyPlaceInfo platform also builds connections through information about upcoming events. Are you organizing a football tournament? A special film screening? An interesting competition? Here you can inform citizens about upcoming interesting events, and thus increase attendance!

And with MyPlaceInfo, they also get a platform where they can express themselves, knowing that their voice will be heard. Namely, every user of this platform can report a problem, give their suggestion for improving the efficiency of the community, or give praise to a specific person from the administration or a public servant, as well as to the entire sector. We all know how much people like to express their opinion, and this application offers them exactly that.

Does that mean more work for you?

Although it may seem like you'll have more tasks this way, let's look at the situation a little more realistically. The problems are there anyway, and this is how you get fast and efficient platform on which you solve them. On it, citizens will inform you in time about a problematic pipe, and you will have less to do with prevention than with repair when it bursts.

Your task as an administration is to add a specific department and assign a responsible person, and citizens' applications will automatically arrive to her. It's much easier than if she has to access the data herself, and that through several different channels.

Ultimately, you can monitor the efficiency of certain segments yourself and see where there is room for improvement. If the utility sector takes a long time to resolve a complaint because it is overwhelmed with work, you will hire another person. If you constantly receive complaints about illegal parking on the sidewalk, you will install protective bollards. In addition to contributing to your credibility, you will also make citizens happy once the new changes are implemented.

Application MyPlaceInfo has already proven its effectiveness in Fužine, Kastav and Punat. These are the communities in which since the introduction of this platform it has been proven transparency and efficiency increase local government and increases awareness – both citizens, but also those in the administration.

Therefore, if you also want to improve efficiency and strengthen the connection of the community, contact us for more information!