Fortuno.hr

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Platform for direct communication between citizens and city administrations.

FAST AND SIMPLE

Solve problems easier and faster

It helps citizens to report a problem more easily, while it enables the administration to schedule work more easily and solve problems faster.

MOBILE APPLICATION

For citizens

The application allows citizens to be informed about content in the local community, including reporting problems and events. In addition, users can add more local communities if they are interested in them

CAN IT BE EASIER?

All through 3P

APPLICATION

Citizens report according to predetermined types with location and image

PROPOSAL

In case citizens want to get involved in the improvement of the local community

PRAISE

Citizens like to praise quality work!

DISAPPEARANCE OF WATER, WORKS ON THE ROAD...

Notices about works and interruptions

1.

The notification can come directly from the city, municipality or other administration

2.

The notification is sent as a PUSH notification on the user's phone along with the records in the application itself

All contacts

Contacts of all services in the area in one place with an easy call to action!

WHO IS RESPONSIBLE FOR ?

For employees and managers

Everyone sees jobs that fall under his domain and tasks that concern his department, managers see everything related to their sector!

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Notification of events

An opportunity for better communication with citizens, informing about local events and projects and encouraging greater participation. Adding more local communities makes it easier to connect and exchange ideas between different areas, resulting in stronger and better informed communities

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Records and status of applications

RECEIVED

Date of receipt of application or commendation

SOLVED

After a job well done, the user is informed about the completion

FORWARDED TO THE COMPETENT AUTHORITY

In the event that the problem cannot be eliminated by the city administration

IN RESOLVING STATUS

Changing the status means that the request is being processed

AUTOMATIC TASK

City administrations can easily add departments and assign responsible persons, and the system automatically creates tasks depending on the type of applications received

SPEED OF SOLUTION

You maintain insight into the pace of solving challenges, allowing you to make better informed decisions for the future

Automatic assignment of tasks

Find out more

Order a solution today!

Knowledge base

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