Skyside International – Improving Guest Services with MAIC

Skyside International uses MAIC software for digital guest folders, reducing communication, improving service and enabling efficient accommodation management from a single platform.

Digital Guest Maps for Modern Business

As a leading company in corporate accommodation, Skyside International uses innovative solutions to provide its guests with top-notch service. With help MAIC software, digital guest folders were created with clear instructions for guests. In addition to the information prescribed by law, which has been digitized for easier maintenance, useful instructions have been added to reduce unnecessary communication with guests, thereby raising the level of service.

 

Seamless Integration with Maxxton PMS

MAIC integrates perfectly with Maxxton PMS, allowing guests to easily report problems and book additional services. These applications are automatically assigned to the appropriate room or apartment, and our employees have a clear overview of the tasks. This enables us to manage more easily, better record problems, and a quick and structured response to all guest requests.

 

MAIC – Ideal Solution for Accommodation Facilities

Given our focus on corporate housing, several key functionalities MAIC software are extremely important to us:

 

  • Pre-existing Damages: We inform users about existing damage to avoid reporting already recorded problems.
  • Generation of Checklists for Housekeepers: Digital SOP ensures that every room is cleaned to the highest standards.
  • Separation of Payments: The possibility of separating payments depending on whether the user or the company pays.
  • Virtual Concierge: It is activated by reservation and offers different services depending on the location of the apartment, providing guests with a personalized experience even in the pre-stay.

 

Management of Objects from One Platform

One of the biggest advantages MAIC software is the ability to manage all objects from one platform. Regardless of where they were - in different cities, regions or countries - MAIC enables managers to easily manage and monitor different apartments across Europe.

 

Statement by Skyside International

"With MAIC software, our business has become more efficient and organized. Digital guest folders reduce the need to communicate with guests, while integration with PMS enables quick and easy handling of all their requests. MAIC helps us maintain high standards of service and manage our facilities in the most efficient manner.” 

Nikolai K, Property Manager at Skyside International, Luxemburg. 

 

 

In case you also have an accommodation facility that you would like to manage better, contact us and explore the possibilities that MAIC provides to enrich the guest experience and improve the quality of your business.

 

 

You may also be interested..