The product development started from the practice of long check-in times, waiting for guests, late arrivals, paperwork and repeating the same information over and over again. The goal was clear, to design a solution that would take over the operational part of check-in, leaving hosts with the most valuable thing, time and focus on the guest.
The self check-in point allows guests to check in to their accommodation quickly and easily, without waiting. The screen provides guests with all the key information: entry instructions, rules of the stay, house rules, local recommendations and contact details. This gives the guest a sense of control and security, and the accommodation facility gives the impression of being organized and modern.
Self check-in is a solution that improves the guest experience and at the same time optimizes business.
A special value to this product is added by the EmBRACE project, which encourages innovation, sustainable solutions and the development of new products based on real market needs.
Through the EmBRACE project, the self check-in point was not conceived as just another piece of technology, but as a functional, long-term and applicable solution for the tourism sector. The project enabled testing, design improvement and adaptation of the product to different types of accommodation, from private apartments to larger facilities.
Thus, the self check-in point becomes more than a product - it becomes proof that the smart use of EU projects can result in concrete, market-ready solutions.
