Privacy policy

Informatika Fortuno LTD undertakes to protect personal data of clients. We only collect basic client/user data that is necessary to fulfill our obligations. We inform clients about the way we use their data and they decide whether their name will be on the lists used for marketing campaigns. All user's personal data is strictly protected, it is only available to employees who need this data to perform their work. All employees of Informatika Fortuno doo and business partners are responsible for respecting the principles of privacy protection.

Collection and use of information

Informatika Fortuno values and protects your privacy. In the process of realizing the requested service and for providing notifications and information related to our services, we will only use the information that you agree to provide. We undertake not to sell, disclose or give your personal information to a third party in a way that is not specified in this program.


In order to make a reservation or send an inquiry on our website, the user must first fill out the contact form. When filling out the form, the user is asked for contact information (such as name and e-mail address). This information is used to get in touch with the user when answering questions asked on our website. Also, the data ensures the user's privacy when controlling the reservation status and entering or changing data.


When reserving the goods or services we offer, we will ask for the personal data of the holder of the reservation (name, address, contact phone, etc.). This data will be used exclusively for the realization of the service. Payment information (such as the card number) is specially protected and will only be available to banks and card companies for payment authorization.

Log files

We use IP addresses to analyze trends, track user movements, maintain websites, and gather broader demographic information. IP addresses are not linked to personal data that can be used to identify an individual.

Availability of information

Collected demographic data will be available to our media partners, professionals and advertisers. Demographic data are not linked to personal data that can be used to identify an individual. When providing certain services, we partner with a third party. The name or other contact information will be available to the third party only if the user requests these services. The third party is not allowed to use personal data except for the purpose of providing the specified services.


Our website may contain links to other websites. The company Informatika Fortuno doo cannot be responsible for respecting privacy on other websites. We encourage users to read the privacy statements of each website that collects and uses their personal information. This privacy statement applies solely to information collected on this website.


If the user signs up to receive the newsletter, his contact information will be requested.


Our website occasionally requests information from users when answering questionnaires. Participation in questionnaires and sweepstakes is completely voluntary and it is up to the user to provide the requested information. Information requested may include contact information such as name or home address and demographic information such as zip code or age. Contact information will be used to notify winners and prize winners. The results of the questionnaire will be used to monitor and improve our website and/or our services.


We take all necessary measures to ensure that user data is protected on our pages. Confidential data is protected both online and offline. If our forms require confidential information, this information is encrypted and protected by a secure protocol (SSL). Internet browsers such as Internet Explorer, Google Chrome or Firefox indicate the protection of pages with a padlock icon. If the padlock on the icon is closed, you are on a protected page. We use SSL encryption to protect user data online and do everything we can to protect data offline. Access to all data about our users is limited. Only employees who need this information to perform certain services have access to confidential data. For all additional questions about security on our websites, you can send an e-mail to:

Special offer

From time to time you may receive information about products, services and special offers as well as newsletters. We respect user privacy and offer the option of refusing to provide information for the stated purposes.

Correction/Update of personal data

The respondent has the following rights: 

  • right to correction
  • right to erasure/forgetfulness
  • the right to restriction of processing
  • the right to data portability
  • right of access
  • the right to object.

For all requests, you can contact the personal data protection officer of Informatika Fortuno doo whose details and contact are below.

Dragutina Žanića-Karle 27a, 32 100 Vinkovci

Notification of changes

If we decide to change our privacy policy, we will post a notice on the front page of our website. Users will always be familiar with the data we collect, with the ways in which we use the collected data and under what conditions we may disclose personal data. If at any time we decide to use the user's personal data in a different way than stated at the time they were obtained, we will send the user an e-mail. Users will be able to approve or reject the use of data in a new way. We will use the data in accordance with the privacy policy in effect at the time the user's data is collected.


Cookies policy

A cookie is data that a website stores in a visitor's computer or mobile device. A cookie allows the website to remember the visitor's actions from his visits. Most browsers allow the use of cookies, but the user can delete cookies at any time or set the browser to prohibit the use of cookies. The most common reasons for using cookies are user identification, remembering user preferences, help with entering or viewing content that has already been entered in previous visits, collecting data for analysis and promotional campaigns. When using cookies, certain data is collected automatically from your computer when you visit our pages. This data may include the IP address, date and time of access, information about the type of computer, operating system, browser you use, program versions as well as the language settings of your computer. By accessing the page itself, you will see a notification about the use of cookies that collect this data, and by pressing the "I agree" field, you give us your consent to collect this data. If you do not give your consent on the pages, this data will not be collected, stored and processed. Cookies are stored on the computer and are deleted immediately after closing the browser and allow the site to collect temporary data such as the shopping cart. In the browser settings, you can determine whether you want to accept or reject cookies. The place to edit the settings depends on the type of browser, and can be found when searching for help or the help file. If you decide that you do not want to accept cookies from the website, there is a possibility that you will not be able to use certain functions on the website.