Digital transformation of Dvor Trakošćan: How we modernized our business

Trakošćan Palace combines history and innovation! With a new IT system, visitors enjoy a faster and simpler tour – without lines, with smart tickets. Discover how digital solutions are changing cultural tourism!

Innovation meets history

Trakošćan Palace, one of the most visited cultural and historical monuments in Croatia, has taken a step into the future with state-of-the-art IT solutions. We have successfully implemented an integrated system that optimizes ticket sales, access control, resource management and visitor analytics. This project not only improved the user experience, but also ensured full operational control over the system.

Key aspects of modernization

1. Digital ticketing and online booking system Visitors can now purchase tickets via a digital platform, allowing them to enter the castle faster and easier. The system supports various payment methods, automatic generation of QR codes, and issuance of R1 invoices.

2. Advanced access control and real-time visitor tracking We have installed intelligent scanners and ramps that enable secure and fast ticket checking. A central server tracks visitor movements in real time, ensuring optimal organization of people flow and preventing capacity overload.

3. Centralized ERP system for resource management The ERP system integrates all aspects of the business, from ticket sales to inventory and financial management. It enables the generation of precise
reports and the automation of administrative processes, which increases operational efficiency.

4. Staff training and technical support To make the transition as smooth as possible, we have organized comprehensive employee training. We have also provided ongoing technical support.
for system maintenance and possible upgrades in the future.

The digital future of cultural institutions

This modernization demonstrates how technology can improve the work of cultural institutions, increase visitor satisfaction, and facilitate business management. Trakošćan Palace is now not only preserving its rich history, but also building a digital future.

Ready for digital transformation?
If your institution is also looking for modern IT solutions to optimize business, contact us! Our team of experts will provide you with innovative solutions tailored to your needs.

 

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